HOW have I never noticed this before? By Sarah Martin HoodJanuary 9, 2010September 17, 2016 Categories: personal reflections Tags: adventures in customer service, chick-fil-a, grammar 10 Comments This, friends, is my favorite Chick-fil-A. I have a favorite Chick-fil-A. I've been eating there for years. And today – this: I feel betrayed.